Shipping policy

Shipping Policy

Processing Time

Each pair of PuffDenim Jeans is made to order. Processing takes approximately 20-30 business days before your order ships.

Shipping Time

Once shipped, delivery takes 6-12 business days depending on your location. You will receive a tracking link by email the moment your order ships.

Shipping Rates

We offer free worldwide shipping on all orders. Shipping Protection is available at checkout and is strongly recommended.

Customs and Duties

International orders may be subject to customs fees, import taxes, or duties charged by your country. These fees are the responsibility of the customer and are not included in your order total.

Lost or Delayed Packages

If your tracking has not updated in over 10 business days, email puffdenimus@outlook.com and we will help investigate. Orders with Shipping Protection are fully covered for lost or stolen packages.

Wrong Address

Please double check your shipping address before completing your order. We are not responsible for orders shipped to the wrong address provided at checkout.